Do you take requests?
Yes! It's an all request format where you can have as much or as little input to the selections. We will also take requests from your guests on the night of (if permitted)
How much time do you need to set up?
Generally, 45 min to 1 hour. This changes if there’s additional lighting/sound required. Teardown will take 20-30 minutes.
How early do you arrive for setup?
The DJ will arrive 45-60 minutes prior to your guest arrival time.
Will you be charging me for setup and take down?
No additional fees.
Will you be the DJ for my event?
We have a team of DJ’s exclusive to our company and based on fit & availability is how we determine who will be assigned as your DJ. In the event the DJ is injured or becomes ill prior to your event, we will have an alternate DJ available. We have never missed a party in 40 years!
Do you charge extra to Emcee my event?
Basic MC Services are included. This includes all general announcements such as “introducing the wedding party”, “house rules”, “bouquet/garter” toss if required, and “last call at the bar”. We encourage our clients to also have an MC (either family or friend) to add the personal touches.
What equipment do you provide?
We provide 2 professional speakers on tripod stands, 1 corded microphone , 1 wireless microphone, 1 DJ controller, DJ’s laptop, 1 LED Dance Light Effect, all cabling, and our comprehensive music library is over 25 thousand songs.
Do you provide a written contract?
Yes always! This protects you, and us.
Do you charge for travel?
Yes, outside of city limits. Call to discuss.
Can you provide music for the ceremony and the reception?
Yes. We also encourage you to share with us any of your favourite multicultural music (if required).
How much do you charge for overtime?
$200 per hour (or any portion of).
What type of equipment do you use, is it commercial grade?
Yes, only commercial grade equipment is used. We use QSC, Shure, Pionner, Mackie to name a few.
Do you have backup equipment on site?
No, we do not have backup equipment on site. We use commercial grade equipment which is upgraded and maintained as needed. We also have systems in place should a piece of equipment fail and will get it rectified in a short amount of time.
Are you licensed and insured?
Yes and Yes! We carry Liability Insurance at our events as well as WCB Coverage for our staff. We also have an A+ Rating with the BBB since 2005, (the only DJ company in the Lower Mainland)
Can we pick the music we want to hear and do not want to hear?
You certainly can. Our Event Form encourages you to list your 20 top favourite dance songs. The DJ will try to incorporate as many of your suggestions as possible while reading the crowd. However, if you are hiring a DJ Service, our goal is to keep your guests dancing and engaged. Sometimes, your favourite song/s may miss the mark. So we will have to adjust accordingly.
What if you don’t have a few of our requests?
If you a specific song/music that is not in our library
a) You can supply it to us in mp3 format
b) Send us a YouTube link that we can convert into an mp3
c) Send us a Spotify list
d) We will do our best to source it
Do you provide a wireless microphone for toast or speeches?
Absolutely.
Do you arrange and execute the timeline at the event?
No. We will defer this responsibility to your event planner/day of coordinator as they are the experts! We are committed to working alongside your team to ensure everything runs smoothly. If you do not have a planner or a coordinator, please ensure you have an alternate person for the DJ to liaise with during the evening.
Example: MC, best man, brides maid, family friend.
What do you wear to my event?
Black slacks, long sleeve black shirt, comfy black shoes.
Do you provide lighting?
Each DJ Package includes an LED Dance Light which projects light into the room and on the people dancing with various colours and patterns.
Does additional lighting cost extra?
Additional lighting can be rented such as LED Up Lights, ILS Gig Bar (7 lighting effects), Freedom LED Sticks, etc. Visit "Our Equipment" for pictures and videos of lighting. Prices Vary.
What if we would like to have a slideshow?
Great! We can provide a projector and screen (80" diagonal) for an additional fee. This will be set up by the DJ at set up time. All you need to do is bring your laptop and cables! If your slideshow has audio, and we are positioned within 50 feet of the set up location, the sound can be played thru our speakers.
How many years of experience do you have?
We have been in business for over 40 years. Our DJ’s have a minimum of 10 years’ experience. Visit Dj and Photobooth attendant bio's under "Meet the Team"
What is the total price for the package?
That varies from the package selected, hours required, time of the season, day of the week, location, and number of guests.
I’ve been shopping around and have noticed that you’re priced higher than the last person I’ve talked to?
We are positioned in the market as mid-high. We invest in our equipment and the caliber of DJ’s that we hire. You are paying us for what we know, not just what we do. When you hire Hot Wax, you are hiring a team. Your Hot Wax experience starts from the first phone call and doesn’t just end when the last guest leaves the dance floor. We always follow up with you post event. You will be able to reach us when you have a burning question and you won’t need to wait for weeks for a call back. We do this full time! We have all the bells and whistles in place so that you have peace of mind.
How much is the deposit?
$500 to secure the DJ, $700 for a DJ/Photobooth combination.
Do you take credit cards?
Unfortunately No. E-transfer has been set up for your convenience. We also accept cheques.
When do you need to have our music list by?
As we are able to provide DJ entertainment at multiple locations at one time, we encourage you to provide us with your music and itinerary within 5-7 days prior to your reception. We will send you an email 30-45 days outlining the requirements to help you stay organized and keep us all on the same page.
How is final payment arranged?
Balance is due 14 days prior to your event if paying by cheque, or 3 days prior via e-transfer.
What is your cancellation policy?
Your deposit is non-refundable. If your event is cancelled within 90 days of the performance date, all monies are still due.
Are there any additional fees I should be aware of?
No. The price reflected on your Service Agreement will remain the same. Should you require additional hours, additional equipment (lighting, AV, photobooth, etc.) a revised contract will be sent to you for your approval.
Do we need to provide dinner for the DJ?
Yes, if a meal is provided at your function. Please include the DJ/Photobooth attendant.
Can we meet the DJ?
Closer to the date, if you feel that this is important, we can certainly set up a meeting (via a conference call) between us, you, and your assigned DJ.
What happens if the DJ gets sick?
This happens on occasion and we always have an alternate available.
Do people usually tip the DJ?
Gratuities are at your discretion. If you feel that the DJ made a difference at your event a gratuity is happily received and appreciated. The same goes for your photobooth attendant.
How many weddings do you DJ a year?
We entertain at over a 100 weddings per year out of the 275 events that we do.
Do you require a table for set up?
Yes, a skirted 4ft or 6 ft table is required for equipment set up (and a chair) and is usually provided by the venue.
Do you bring your own table?
No.
Are you on Social Media?
You can follow us on Instagram @hotwaxentertainment for great visuals, and get fun facts from our Ask The DJ Series.